I was on a holiday in Goa, and fell into the trap of Club Jiva, a holiday/ timeshare company. They took Rs. 50,000 as a 5 year membership fee from me. They claimed to have resorts, tie-ups globally and showed a rosy picture which we fell for.

I contacted their customer care/ holiday planner named Kalpana, 8-9 months ago for planning a holiday, she came across very rude and hesitantly provided a list of IRA resorts. For last 4 months I have been trying to reach them on phone & e-mails but no response from their side.

Today, when I wrote about this issue at www.consumercomplaints.in, 2 guys claiming to be Club Jiva executives called me. They assured me instant refund and provided some refund code to be used at ICICI ATM. I felt this was fishy so suggested sending an e-mail from their corporate account. To my surprise I received the e-mail from refund@clubjiva.in with the same code, so I played along and called the guy from ICICI ATM. He made me key-in my pin and literally asked for my A/c balance. When I refused to share, he said no problem and suggested selecting Fund Transfer option. I told him I very well understand what this means and what his intentions were, told him I will only accept the money as direct A/c transfer, no codes!

This incident makes me believe Club Jiva is a group of Scammers looting innocent people in broad daylight.

I seek a full refund of the entire amount (Rs. 50,000) with interest. And compensation for this mental torture and frustration.

Vishal Baldota
C504, Pristine Grandeur, Wakad, Pune 411057, Maharashtra
Email: vishal.baldota]@gmail.com / 05/11/2015 / 6:26 pm

This article has 3 comments

  1. Vishal, my case is similar to yours. However, I have lost Rs. 194000 in this Club Jiva trap. I think we can at least do something to prevent others from falling prey to these cheaters.
    Amol Joshi

  2. I too have lost Rs 60000 in Club Jiva trap while I was in Goa in Feb 2015. Was anyone able to get refund form them?

  3. hi We also paid 60k in 2015 and still not avail service single time. they are refusing to refund .
    let us do something and exposed them with media so that many people will come across their reality .
    pl. collaborate and bring together more people ,that should make impact

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