Complaint against DTDC for delayed delivery and damage

I’m one of the recent customer of DTDC had suffered from the service of DTDC from the branch of Anjana nagar Bengaluru as the problem i suffered was that on 1/07/2016 i need to send birthday gift for my friend who stay in kolkata as things were glass photo frame, pen drive and birthday cards as one of person name Mxxxxxh working for DTDC has assured me that my courier will be send by 2/07/2016 means next day before 6 clock for that i paid Rs 1260 and even extra Rs 100 for packing ask by Mxxxxh as i opt for DTDC plus service.
But next day i track my courier but it shows me that it in bengaluru only so i call Mxxxxh but he didn’t pick up my call. So after many call he received my call and make reason that flight was missed so my parcel can’t be send so even due to foolish reason i request him atleast by Monday morning any how send it. But even by 2clock on monday it was not dispatch to my friend home who stay in kolkata so i was trying to call Mr. Mxxxxxh many time but same condition he didn’t pick up call so i tried from other number he pick up my phone and then ask why he is doing these way so he answer me please ask my boss Mr.M. Vxxxxxxl Rxxxxxo so i call him but he didn’t answer me and even he misbehave so i got frustrated and went to DTDC branch of Axxxxxxa Nxxxxr and their madam gave me number of kolkata branch of DTDC so i contacted them any they said by 7 pm on monday my parcel will be dileverd so i came back home and i got call from my friend that she got the parcel by 8:40 but photo frame glass broken as after such bad experience by the service of DTDC interms of misbehave by Vxxxl Rxxxo and Mxxxxxh and even Mr.Mxxxxxh charge me for one day Dilevery and saftey too but everything goes wrong for me. Please sir look forward for my plea.

Tamal Chatterjee
Bangalore 560091, Karnataka
Email: / 05/07/2016 / 3:35 pm

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