Complaint against DTDC regarding non-delivery

I had booked a parcel from DTDC company in Mumbai fort branch on dated 1 april 2016 under awb/ consignment number- V27377935 to kangra/palampur.

On dated 5 april I had checked online status then its showing it on ambala office, then I contacted with fort branch then they told me that it was miss routed n sent to pathankot now its re- routed to ambala.

Now since date courier is not delivered to me and same status showing from last 3 days that its in ambala. Today Morning I contacted with ambala branch then they told me that parcel is not here and sent to kangra, then I contacted to kangra branch they also refused that your parcel is not here and same was with palampur office.

Then again I contacted with ambala branch then they had told me that your parcel is missing. Already they had delayed it and now saying it is missing, that parcel contains very important documents.

Vipul tandon
Distt – kangra, himachal pradesh, Palampur 176076
Email: / 08/04/2016 / 2:07 pm

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