Complaint against for non refund of amount

I tried booking air tickets from Goa to Delhi for 25th October 2015 for seven people using website. I was offered a fare of Rs 39333 which I decided to go ahead with. I made the payment using my Citibank Credit card and I got a confirmation from the merchant that my booking is confirmed and I will be given my PNR number for the booking in sometime. But after sometime I got a mail from saying that my booking has been rejected due to unavailability. The booking reference number was ET65115. I immediately replied to them asking for my refund status but they issued a rejection code stating that I can use this for nect 1 year for any bookings. I again wrote back to them that I do not require any rejection code and kindly refund back my money. I wrote several mails to them but I never got any reply from them for the refund. I even tried contacting them on their call center number but didn’t received any response. I have been calling their call center number regularly and also putting them mails but there has been no response. They have not even replied back to a single mail. Request you to please help me out in getting back my refund of Rs 39333.

Abhishek Midha
Flat No. A2-214, Jalwayu Towers, Sector-56, Gurgaon (Haryana)
Email: abhishek.midha[ / 14/08/2015 / 10:07 pm

1 comment for “Complaint against for non refund of amount

  1. vijoykumar sharma
    29/09/2015 at 9:24 am

    After necessary deduction of cancellation chage of Rs1800/- ,the balance amount of Rs3514/-not being refunted to my account after repeated requests.

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