I have purchased 2 products from ebay.in and those are delivered by ebay seller via Delhivery.com on 19th Dec, 2016 and on their tracking site, it is showing me delivered on 22nd Dec, 2016 7:11 pm. But I haven’t received this product, so I checked with ebay and delhivery.com via email. Here I am also attaching email conversation between me and Delhivery.com.
On my first email of 23rd Dec, 2016, they have update me that, we will send you POD within 24 hours but they didn’t sent, I did around 7 mails after that for “waiting for POD” and around 4-5 calls to them, everytime, they are saying on call that, we will send you update today / within 24 hours etc. There is no single email response for same after many mails.
Can you please help me in this ASAP.
Satellite, Ahmedabad 380015, Gujarat
126.96.36.199 / 28/12/2016 / 11:02 am