Complaint against Elitify for refund

I placed an order with the website with order id 76980. After more than 21 days of placing the order I did not receive it so I contacted them and they informed me that they have been unable to procure the product from the merchant and therefore had to cancel the order. I had paid an amount of Rs- 4490/- through credit card and asked for refund for which they replied that they will process it in 10-14 days. However after more than 20 days there has been no refund and now they have stopped replying to my emails also. They have not provided any contact number. Kindly help in getting my money back ASAP

Radhika Agrawal
Ghaziabad 201002, Uttar Pradesh
Email: / 17/05/2016 / 10:27 pm

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