Complaint against Emyntra (online shopping website)

I received a call from Emyntra online shopping website people saying that I have been chosen to offer a free complimentary gift.
To avail the offer I have to buy any item from Emyntra online website. I purchase 32 GB SD memory card costing Rs 545 on 1st April 2015. After this I was told that I am eligible now for a complimentary gift Sony LED TV 32 Inch. However to receive this gift I have to pay Rs. 2990 as redemption charges as last and final payment. I have paid Rs 2990 via internet banking ( ICICI Bank) on 1st April 2015. I was told that I will receive my items on 4th April. However I received a phone call on 6th April that I have to pay Rs 2950 against taxes then only I will receive the items.  I refused to pay anything further and told them to cancel the order and refund my money. The phone call was disconnected by Emyntra executive.
In this context there is breach of trust between me as customer and Emyntra.

So I request you to intervene either for dispatch of memory card and 32 inch LED tv ( sony) as promised by Emyntra or else refund of Rs 3535/- in total from Emyntra.

I have confirmation mail from Emyntra regarding the payment received by them. Please contact for any queries.

Sanjay Purnapatre
1104, Pokharan Road 2, Thane -400610, Maharashtra
Contact No. 9820558297 / 06/04/2015 / 2:27 pm

1 comment for “Complaint against Emyntra (online shopping website)

  1. sanjay purnapatre
    04/05/2015 at 10:32 am

    I had posted my views regarding my experience with Emyntra. I am happy to declare that my complaint is resolved.

    Sanjay Purnapatre

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