Refund from Bagittoday – Rs8,150/-
Manikandan D of Nethaji Road, Tiruvarur. 610002, Tamilnadu
(Email: maniikandan90(at)gmail.com) placed an order worth Rs.4075/- with Bagittoday on 22-10-2012, through online. (order ID – 1018178071) But three times money got debited from his account. When he complained to them immediately, he was told that he would receive money back into his account very soon. However, instead of refund he received three parcels each worth Rs.4075/-. He returned bac…
Voltas AC unit replaced:
Laxmidhar Mohanty, Nanmangalam, Chennai, Tamilnadu (ldmohanty(at)rediffmail.com) had posted a complaint on 08-06-2010 with regard to defective AC unit and poor service from Viveks, Chennai. ICF submitted the complaint to Voltas and Viveks and the defective unit was promptly replaced with a new one and properly installed on 14-06-2010.
Laxmidhar Mohanty, Chennai, Tamilnadu - 14.06.2010
Ramkumar Kaleeswaran, Bangalore, Karnataka
Replacement of Sony TV – Rs.85,000/- : Mr. Ramkumar Kaleeswaran of Bangalore, Karnataka purchased one Sony LED TV from Ezone on 09-05-2016. The product suffered from defects and he had lodged complaint with Sony and Ezone regarding the same. However, except for a technician’s visit, none of the parties took any steps to resolve the matter. Mr. Kaleeswaran posted his complaint with ICF on 05-11-2016 and the matter was taken up with Sony and Ezone. The customer finally got a new replacement TV wit…
Non-delivery of Ostore24 – Rs.1000/-:
Ms. S Shamna of Trivandrum, Kerala (Email: shamna.s[at]nestgroup.net) had Ordered L’Oreal Force Vector Shampoo (1500ml) from Ostore24 online shopping site for Rs.1000 through Internet Banking(SBI), Order ID is 1336. But she did not receive the product even after 15 days. She had sent many mails their support team but got no response. She posted her complaint with ICF on 14-08-2013 and finally got her product by 02-09-2013.
Trivandrum, Kerala - 02-09-2013
Repair/replacement of Samsonite AT Prismo Spinner – Rs.9,950/-:
Sarita Hegde Roy, Apollo Bunder Mumbai 400 001, Maharashtra, bought a Prismo Spinner Samsonite bag at Bagzone Lifestyles Pvt.Ltd (New BEL Road, Bangalore 560094). In just one trip the bag got frayed in more than one place and looked old and battered. She registered a complaint on Samsonite India’s online feedback form on 15th October 2012. However, there was no action on the part of the manufacturer / seller to remedy the issue…
Samsonite - 17.11.2012
Refund from Flipkart.com – Rs.13,732/-:
Asif Khan of Kulupwadi Boriwali East, Maharashtra ordered for a Nikon camera on 02-02-2013 with flipkart.com. He received a mail stating that there will be a delay in delivery and therefore Mr. Khan cancelled the order. However, Mr. Khan was surprised to find that the order was delivered despite cancellation. Since he had already bought a camera from the market he requested flipkart to arrange for reverse pickup and refund the money. However, despite r…
Flipkart.com - 27.04.2013Boriwali East, Maharashtra
Refund from Snapdeal – Rs.10,000/- : Mr. Kakarla Chandra Shekar, Kadapa Dist, Proddatur, AP 516360 had returned WYBER TV to Snapdeal on 28-02-2017 by incurring courier charges, as wrong product was delivered. The customer did not get refund and he posted his complaint with ICF on 08-03-2017 and the matter was taken up with Snapdeal. The customer finally got his money back by 28-03-2017.
K. Chandra Shekar, Kadapa Dist, Proddatur, AP 516360
Complaint against MakeMyTrip.com for non-receipt of refund against delayed flights from Milwaukee to Delhi via Chicago and Frankfurt:
Mr. Kumar Vijay Mishra (vizziee(at)yahoo.com) of Fort Collins CO USA 80521 had booked a ticket from Milwaukee to Delhi via Chicago and Frankfurt (on 5th Feb 2010) and back on the same route (on 12th Feb 2010). The United Airlines flight (from Milwaukee to Chicago) in the booking got delayed and so the entire trip was missed out. The Chicago–Frankfurt-Delhi ro…
Makemytrip.com - 05.03.2010
Complaint against Hindustan Lever Pureit.
Mr. Rupendrasinh Parmar of Narmada, Gujarat (Email: kaalirupen(at)yahoo.co.in) had lodged a complaint on 01-03-2010 regarding servicing of his defective Pureit. ICF had submitted the complaint to Hindustan Lever and the same was resolved on 02-03-2010.
Refund from Citrus Checkinns – Rs.20,000/-:
Mr. Vineet Mampilly of Navsari, Gujarat (Email: vineet.tm[at]gmail.com) paid on 15-04-2013 a sum of Rs.20,000/- on the basis of the vacation packages offered by the representatives of Citrus Checkinns. However, later he found that the offers were not valid and Citrus Checkinns failed to honor them. Mr. Vineet Mampilly requeted for refund of his payment. As the refund was delayed he posted a complaint with ICF on 18-05-2013 and after pursuing the com…
Navsari, Gujarat - 24.05.2013