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Complaint against Flipkart regarding delay in delivery

I have ordered samsung galaxy s3 neo but i have recived duplicate product from flipkart. when I am complain against this order flipkart not giving me any satisfied answer. Flipkart My Order ID no. OD104157136192056000
Order Date :- 13-10-2015. so please help me.

Jignesh Desai
Patel Parotha House, Opp. Marketing Yard, Rajkot 360003, Gujarat
Email: jigneshdesaijd12]@gmail.com / 23/10/2015 / 1:01 pm

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