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Complaint against forever21.com regarding refund

I had returned 2 apparels to #forever21 from their website www.forever21.com . I had purchased them on 3rd November 2014 and till date haven’t got the refund. The representatives on their helpline number 1800 20820 21 are very rude and keep telling me to wait for a week. I have called them many times but every time they give the same answer. please help.

Priyal Shah
66A, Dr Atmaram Merchant road, Bhuleshwar, Gokul building.
Email: priyalshah09[@]gmail.com / 10/03/2015 / 10:53 am

1 comment

    • Chandni Jumani on 16/03/2016 at 11:02 am

    I have a complaint against Forever 21. Had placed an order with them on March 8, 2016. As per the website, the order should be shipped in 48 hours from the time it’s been placed. Today is March 16, 2016 and they’ve still not dispatched the order. Everytime I call, the customer rep at the other end has a different excuse. They refuse to respond to emails. It’s been extremely painful dealing with them and there’s no way to cancel the other since it’s an online payment and they can’t refund the money (according to Forever 21)

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