Complaint against Gojavas for non-delivery and cancellation

Gojavas is a courier service which is not able to deliver my order to my address since a long time. I have called their customer support so many times, wrote as many emails as possible but their support is of no help. My package has been delayed a lot and gojavas team is doing nothing to solve the problem. repeatedly many times I have asked them to make the delivery man call on my updated number but in all this time I got no calls. At the end they have cancelled my order displaying on their site that the order has been cancelled by the customer. I want to report against this courier service as they have caused great inconvenience and have done nothing to help me with my order.

Shipra Singh
Mother Teresa bhavan, svnit, surat 395007, Gujarat
Email: shiprasvnit] / 01/12/2015 / 7:32 pm

1 comment for “Complaint against Gojavas for non-delivery and cancellation

  1. Team Gojavas
    03/12/2015 at 12:46 pm

    Dear Shipra,

    We have reviewed your complaint and regret the inconvenience you have faced. This certainly should not have happened. We request you to please share the AWB with us so that we get this investigated, if possible resolved, and curbed for future . We all at Gojavas, apologise for all the trouble you have faced.

    warm regards,

    Team Gojavas

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