Complaint against HDFC Smart Buy regarding refund

I booked a flight ticket through HDFC Smartbuy on 20 October 2015 for a journy date 15 November 2015. I made a cancellation on 12 Nov 2015 for the same as it was refundable ticket.

I did not get any refund for my cancellation and I tried to call on costumer care no but it is always busy. Its not a toll free number and they are charging Rs.2.5/min. They make you wait for 10 mins saying all are busy.

Please take a firm action and revert my money on priority basis.

Bhushan Burande
Sector 12, Noida 201301, Uttar Pradesh
Email: bhushanaburande] / 05/12/2015 / 5:33 pm

1 comment for “Complaint against HDFC Smart Buy regarding refund

    07/12/2015 at 4:22 pm

    Dear Customer,

    You can write to along with you card details, transaction details and contact details, with Ref Id in subject line -TTU071215-03. We will take it up on priority.

    HDFC Bank Customer Assistance.

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