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Complaint against holidaymakers tour & travels, Kolkata

I have booked a tour from holiday makers tour &travels kolkatta for 11 persons for kashmir and deposited 30% advance as they stated but even after 45 days they are not issuing my hotel vouchers not refunding my money even they are not responding to me on phone or emails again and again given me false promises. Their website is holidaymakers.asia.

Praveen Garg
111 south west block, alwar, raj
Email: drpkgarg111@yahoo.com
Contact No. 9414165306 / 25/02/2015 / 5:41 pm


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    • Hemant Tank on 10/04/2015 at 12:58 pm


    I’ve also been in touch with this company and they have provided me a tour package for North India trip. I was in touch with Sanjay and Ravi and another Girl. They’re still in touch with me.

    I just transferred 20,000 as an advance booking amount. They confirmed the receipt but are not providing anything on their letter head.

    I’d like to know how you dealt with them and if its a fraud company then we can together go to the consumer forum.

    Please let me know.


    • Dr Manav Jain on 14/06/2015 at 7:56 pm

    We booked our tour for Darjeeling and Gantok and the holiday makers ma,de it very nicely,though they send hotel informations quite late but in Tour services and hotels are really very quality ones. We request holiday m,akers to give hotel details more prior of the tour

    • Madhukar Jain on 27/06/2015 at 9:09 am

    I don’t know why Mr Garg has wrote such a bad remark ? I have travelling with Holiday Makers for atleast 9 – 10 years never experienced any major bad services. Although some times I am not 100 % satisfied with all hotels but even then also after compalining they shifted to other hotels. Atleast myself support this friendly travel company

    • Hemant Tank on 27/06/2015 at 1:23 pm


    I believe you’re talking about a different company. We all are victim of the same company – http://www.holidaymakers.asia – they claim to be a Kolkata based company and their mobile and landlines also show Kolkata location.

    They somehow convince you to provide the best package and ask for advance. They take only 10-30% ofthe trip cost and promise to provide hotel vouchers but once the money is gone they simply ignore any/all kind of communication.

    And just a week before your trip they ask for 80% pre-payment or your trip will be cancelled and no refund. How can we trust with 80% so they loot people by cancelling their trip.

    There’s no official documentation or receipt or invoice. All their addresses are fake. Their customer care will keep on telling you that the vouchers will come and then they say pay more!

    It is a shame that no authority in Kolkata is ready to help or take any action against this company despite so many people complaining against it, we can’t reach there because their address is also fake.

    But atleast the police shud trace those numbers and their website!

    • C. Gopalakrishna on 04/07/2015 at 4:57 pm

    I am planning to visit Ooty with my family. This company is asking R.s.35,000. Advance. But I don’t believe. I am deposit R.s.1500 only. After they don’t taken my calls and mails. A lady MxxxxxA is there. Please don’t believe this company.

    • Madhukar Jain on 15/07/2015 at 12:40 pm

    Dear Hemanth Bhai,

    I am sorry to inform that i personally know and travels only with Holiday Makers ( asia ) and never got such report from any one. Hope you will also get your refund and will believe their services

    • Abhishek Goyal on 16/07/2015 at 4:35 pm

    We are also book a package of 14 persons for south India with Holiday Makers Asia which is Suggested by Hello travels and We deposit the advance for Rs.78000/- against 30% of package cost but after deposit the money in his account then they are not responding our calls and my staff go to office but no any office is available on the address given by them the owner of company. I have many numbers of this company but they are not picking the mobile every this is fraud now the website is closed now Hello travels says that we are not working with this company I don’t know how I get my hand safe money back .

    • Vyankatesh Nampalli on 18/07/2015 at 6:36 pm


    I have also booked a Kerala package from Holiday Makers Asia. In June I have deposited Rs. 55000/- in their account against 50% of total package amount. But after paying Rs. 55000/- they are not ready to respond to any of my phone calls and even not responding to my emails.

    I have tried to call from other number, They receive call, but disconnect when I say my name.

    Please guide how to collect the amount.

    • Abhishek Goyal on 20/07/2015 at 1:28 pm

    I have also booked a package with this company and deposit the advance amount 78000/- in his ICICI Bank account but after deposit the advance no one is responding the owner of company also not responding we don’t know what to do pls help us.

    Abhishek Goyal

    • ramesh on 20/07/2015 at 2:04 pm

    dear friends,
    i am also facing the same problem with holiday makers tours&travels based at kolkatta,.
    we are a group of 42 members and we booked them fr dargeeling trip and we have paid 1.5 lakhs to them as advance and our tour date is on 2nd august but till date they have not gvn any hotel voucher confirmation nor respoding to our phone calls.i am in total soup and i dont knw hw to face my fellowmates.
    any one can helpout pls do the needful

    • Kalpesh Mistry on 24/07/2015 at 2:51 pm

    Dear All,
    I too am a victim of this company Holiday Makers Tours And Travels, Kolkata. I am from Mumbai and wanted to tour North east in the month of April May. We have faced the same kind of treatment from them. Mr Axxxt convinced us to join their tour and after receiving 30% of payment they stopped all communications. We were travelling to North East with 20 pax. Like wise, no vouchers and no hotel confirmations. They only provided us with a Bus and in the end had booked us in a very shady place and locality due to which we lost our trust in them and did the tour by ourselves. They had promised to pay by 20 June which they extended to 11 July but still not received. They very rarely reply to our smses or answer phone calls and keep delaying our payment. Mr Rxxxn is the person in touch with us but doesn’t reply. It seems they are a group of frauds we have come across

    Mr Madhukar Jain seems to have a good opinion about them, kindly please tell us or give us the number of those who help you with your tour.
    Also, I would like to co-operate with any action taken against them. Please help us get our money back.

    • Dr Manoj Jain on 27/07/2015 at 1:28 pm

    I am also a very old client of this company and personally travelled atleast 15 times with them and recommended to many of my known companies . Never I have heard such complaints of cheating , yes I will also agree that they give hotel and car details very late but we are know quite close with them and now know that this is only due to some business commission reasons. I will tell everyone not to show any miss reports against any reputed company and spread false reports .

    • Lokesh Patel on 28/07/2015 at 1:49 pm

    Why some people are spreading false stories against my travel agent. I and my family are running 4 years and 7 tours with them with never any problem. By the company’s request i wrote this and ask all satisfied friends like me to talk with their experiences with this friendly company.

    • Manjeet Paul on 28/07/2015 at 1:55 pm

    Nice company – We LOVE them .

    • ICF on 28/07/2015 at 2:11 pm

    Comments from Manjeet Paul, Lokesh Patel, Manoj Jain, Madhuker Jain are motivated and from same source.

    • Kalpesh Mistry on 28/07/2015 at 2:54 pm

    To all those who are in support of Holiday Makers tours and travels company ,
    We have enough proof to show that this company is a total fraud. I think you all are insiders of the company. As per all the complainants we were cheated in the same way. They would call us nearly everydayand were so convincing and once they received the money they never gave us hotel reservations or answered our calls . We had contacted them to book us for NORTH EAST INDIA Tour. Once they recieved the advanced payment they didnot contact us, would not pick up any calls nor did they give us any details, despite our repeated request. When we reached Guwahati with 20pax including seniors and children they managed to send us a bus, as per itinerary no one came to receive us on station nor did the bus driver know where to go in Shillong,till we reached SHILLONG. At 9.00pm night we were given a hotel in a very shady place, which we refuse to stay there n go on our own . To our surprise we found vacancy in the same hotel which they had mentioned in the itinerary n we checked in at our cost. Why weren’t we booked anywhere there inspite of paying so much advance? On the last day in Guwahati they ask us to pay the driver too. After a calling them several times some Mr Rohan spoke to us who promised to repay our amount by June ,which was then extended to July and still we have not received any payment. They don’t pick our calls still and if they do which is very rarely they just say the company has been notified and they will get in touch with u but no one does. When they were asked for the authority person to be contacted they have none. The most interesting thing is that they no longer have their website on the net and no proper address of the company which was there when we booked the tour with them. Even their 24hour phone number comes switched off. We have suffered a lot and had the worst nightmare of lifetime and we are no one from any business commission. Mr whoever from the Holiday maker tours and travels please stop proving yourself innocent by asking your insiders to send numerous emails as even you know that your company has been cheating as there are numerous complaints against u in the same modus operandi.

    • Kalpesh Mistry on 28/07/2015 at 9:19 pm

    Mr Lokesh Patel, you seemed to be very appreciative and affirmative about Holiday Makers tours and travels. If so, then please give me their postal address, contact number of their office and mobile number of their company head or any honest person who arrangesyour tour and fullfills their commitments. It will be very kind of you if we get our refund back.

    • Praveen on 29/07/2015 at 3:21 pm

    We too are suffering due to holiday tours & travels. There glib talk before getting money & irresponsible & evasive reply after that are simply superbly scripted. One person never talks to you and they keeps on this charade till the last moment. We have there office address & the fellow there one A……m C……..y. We are still in contact with him. He is promising a fine tour even now without any vouchers from there side and are asking balance amount for that. As we had paid an advance, (in ICICI bank) they will now say about company policy of giving vouchers only after full payment. We are asking for TOTAL REFUND and also request my fellow sufferers to join hands with us. Will soon put the address of office and the address on which the bank account was opened on this space.

    • Abhishek Goyal on 29/07/2015 at 3:52 pm

    Holiday makers Asia has no office is situated on the address which was given on the site and now site is also closed and Vxxxxxn Jxxxxl who is the owner of this company taken the adv Rs.78000/- from me against tour in june by till date we have not recd any package any refund and response so what is this if any body is in the support of this company so please give me my hand safe money.

    • ICF on 29/07/2015 at 7:59 pm

    To all those who are having complaint against this travel agent, we suggest submit a formal complaint to the bank where the agent is having account and where the money has been transferred to. Complaints may also be sent to Serious Fraud Investigation office and RBI.

    • Kalpesh Mistry on 29/07/2015 at 9:51 pm

    Hello Mr Praveen
    They had given us two bank details for making payment. ICICI BANK and Axis Bank.
    I was not able to take down the address and as you say its true the website is not their on the net.
    They never booked us in any of the hotels enlisted in the itinerary and to our surprise we found accommodation in those hotels only. Somehow they managed to send a bus which came from 100kms away from Guwahati and the bus driver said no one in the city is ready to provide them service bcos of such dishonesty.
    That night when we reached SHILLONG at 9pm with 20pax they booked us in a v. Shady hotel to which we refused and decided to do the trip on our own.
    We are ready to join hands with you. Also pls do not make any further payment as they cannot be trusted.

    • Anubhav Gupta on 13/08/2015 at 2:06 pm

    MySelf Anubhav Gupta, I am from Delhi. I booked 3N/4D package (From 2nd Feb to 5th Feb 2015) by HolidayMakers.asia in December. Total package cost was Rs.43000. I transferred Rs.10000 initial booking amount. After making payment i faced numerous issues just to communicate with that company representatives. At last I didn’t get the package. So that I had to taken package by other travel agency with high price.

    After journey i called to holiday makers so many times to refund the booking amount. Now they are not responding me. Even they are not refunding my amount. Holiday makers website is also down now.

    Please suggest how can we take legal action against them.

    • vijender on 07/11/2015 at 4:55 pm

    They are now operating new website in the name as The Golden Trip and Travels

  1. I also victim of such false promises I was booked for 4 day and 4 night tour for Gangtok and Darjeeling for this purpose they asked me Rs. 43000 for 5 Adult and 2 children. on 30th March last year One of the person told me that some money has been assigned to minimize the Hotel charges. I paid one thousand and a receipt also got. Then, the day 13th May, 2015 I was paid 10,000 rupees in advance, after they got the money they asked me “Name the Train Which I will arrived in NJP Station. After Reaching station no one received us then I call and call no one attend. Than after two hour I booked another travel agency to complete the tour. Next day One call has been received and tell all the things. they assure me to refund the money but till to day I will not get money. Now a days I call but one recorded sound will come the phone number Switch off. Now, what can I do? How can i got return my money

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