Complaint against Homeshop18 regarding refund

I had ordered a Jewellery combo from HomeShop18 ( 18001031818) of Rs 2068 order no. 985319693 They send a very cheap n defective product which was quite different from the product shown on TV. So I made a complaint (no.153912861 on 5th Feb/2016) decided to return the product which cost me Rs 700 against courier charges. And sent them all the details regarding courier and all.. Then they demanded some POD.. Later after much harassment n loss of time they agreed to refund the money but they did not agree to refund me the courier charges that I have paid for returning the product..

Ms. Sony Chowdhary
Goalpara 783120, Assam
Email: / 16/03/2016 / 4:06 pm

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