I have booked godrej semi autometic washing machine on Homeshopzone.com on 6/05/16 order no 1755 amount Rs 9,300/- after that homeshopzone customer care promised that it will be delivered within days. But due to non delivery, even 17 days passed still not received the order i had to cancel the order and requested them to initiate refund. After that homeshopzone.com customer care told us to sent a mail for cancellation which i did on 23rd May’16 and homeshopzone customer care promised that we will get my refund within 7 working days. After passed 7 working days, i have again called them then again they promised that we willget my refund after 21 working days. Now more then a month passed we didnot received any refund & when we called them they give excuses there is some problem in our system so i cannot check the refund status etc etc. but tommorow you will received your refund credited. I am requested you to plese ressolve my complaint from your end.
East uttam nagar, New Delhi 110059
18.104.22.168 / 03/07/2016 / 5:22 pm