Refund from styletag.com – Rs.3,948/-: Ms. Swati Jain of Agra, U.P (jainswati16[@]gmail.com) placed an order with styletag.com on 18-10-2014 for 5 items but received one one after one month and remaining items were not delivered. There was no response from the portal to her complaints. She posted her complaint at India Consumer Forum on 22-11-2014 and the complaint was taken up with the portal. After continuous follow-up the customer got refund by 09-12-2014.
Ms. Swati Jain, Agra, U.P
Refund from Red Bus / Travel services for changing bus service:
Ajay Shunmugam of Chennai – 600096, Tamil Nadu had booked a bus ticket for travel from Chennai to Coimbatore on 14-03-2013, 10 PM. The ticket# TF4C26644335. The bus service# as indicated in the ticket was C21. but the Travels sent a bus with service# C11. When Mr Shunmugam checked with them, he was told that his bus would arrive shortly but even after an hour the bus did not come. Subsequently Mr. Shunmugam came to konw that t…
Redbus.in - 31.03.2013Chennai
Refund from Snapdeal – Rs.5,494/-:
Saurabh Kuhar, New Bhoor Colony, Old Faridabad, Haryana (skuhar13[at]gmail.com) ordered a Karbonn A15 mobile phone with Snapdeal via order no. 931119009 on 4/04/2013. Even after 11 days the the product had not been shipped. Mr. Kuhar posted his complaint on 16-04-2013 and by 25-04-2013 he got refund.
Snapdeal.com - 25.04.2013Haryana
Billed more than MRP by Hindware – Rs.844/-:
Mr. Sasank Motamarry of Hyderabad, Andhra pradesh (Email: mvvnsasank(at)gmail.com) purchased a Florence seat cover at HSIL secunderabad office located at Ashoka Bhupal Chambers, 5th floor on 24th November 2012. He was charged an amount of 2700/- INR ( Reciept # 51194) informing that the orginal cost is around 3100/- INR and with a 15% discount. Infact the bill was directly made for the 2700/- amount, there was no original cost, no discount mentione…
Complaint against BlazeFlash couriers for delivering consignment at wrong address:
Ms. Asha Kumari of Delhi had couriered a packet containing admission document (for National Institute of Construction Management and Research (NICMAR) 25/1 Balewadi, N.I.A. post office, Pune 411045, India) and DD for Rs.25,000 through BlazeFlash couriers on 08-08-2009. The courier packet was delivered at a wrong address by BlazeFlash courier. Inspite of Ms. Asha Kumari’s requests over phone to various person…
Asha Kumari, Delhi -10.09.2009
Refund from Rediff.com shopping portal: Rs. 499/- :
Avinash Singh, Katwaria Sarai, New Delhi, Email: avinash.27cool(at)gmail.com ordered an electronic equipment (Rechargeable Hair Beard Trimmer) on 20-02-12013 from Rediff Shopping. The product turned out to be defective and not matching with the product in outer cover pack. He was asked by Rediff to return the product to the seller produce Courier Receipt of delivery. He was in continuous touch with Rediff to resolve the issue but Rediff too…
Rediff.com Shopping - 26.03.2013
Mobile replaced by Micromax: Mr. Vaibhav Sawaiker of Borivali East, Mumbai 400066, Maharashtra
(sawaiker_vaibhav[at]rediffmail.com) had purchased a Micromax phone on 07-04-2013. Since January 2014, he was having series of problems which could not be rectified even after servicing. He wanted a replacement but Micromax was not willing to do the same. He posted his complaint with ICF on 03-04-2014. After much following up Mr. Sawaiker got replacement first week of May 2014.
Furniture not delivered by Housefull International – Rs.18,190/-:
Ms. Sudeshna Mukherjee of Hyderabad, Andhra Pradesh placed orders for bed, wardrobe, side table on 06-10-2012. However, until 25-02-2013 delivery was not made and she did not get any assistance from Houseful in resolving the issue. She posted her complaint with ICF on 25-02-2013 and the matter was taken up with Housefull. Finally, Ms. Mukherjee got her money back by 16-04-2013.
Housefull - 16.04.2013Hyderabad
Hospital Cash claim rejected by Royal Sundaram:
Mr. Ashish Saxena of Indore (Email: monikaakskwr(at)gmail.com) had taken Hospital cash Insurance from Royal Sundaram for him and his wife. His wife admited in hospital referred by the attending doctor. Royal sundaram rejected his Hospital Claim saying that their doctor panel thought that there was no need to admit in Hospital. Mr Ashish posted his complaint in ICF on 20-10-2009 and his claim was settled by Royal Sundaram promptly by 24-10-2009.…
Royal Sundaram - 24.10.2009
Replacement of Iball Mobile Phone -Rs.7,100/-: Mr. Kaustabh Sen of Kolkata 700006, West Bengal (firstname.lastname@example.org) had given his phone for repairs to the service center on 09/10/2014. They said that the model had been discontinued and hence it was not possible to repair or replace the phone. Customer was asked to settle the issue by paying Rs. 843 for which they would provide him with a phone slightly better in features. The customer was not happy about the warranty for the product. T…
Kaustabh Sen, Kolkata, West Bengal