Complaint against Makemytrip regarding refund

I am a Student at National Law University at Ranchi, Jharkhand . i had boooked online from site hotel ginger for my trip to jamshedpur. The booking was being done on 26th Feb,2016 through my bank of India a/c priced at 974. the transaction failed and the booking id was not confirmed but there was a deduction of Rs. 974 from my account. on being assured that my money will be returned within seven days. I waited in anticipation but till date i am not getting my refund and also makemytrip, serivce man also disconnect my calls and misbehave and i was trying to get solution so i am always drop a call in day and more than 100 times they never give me appropriate solution. and this company was harsh and treating very badly and customer goes in mental illness and i am also one of them. and now you (Hon’ble quasi judicial Authority)are last hope to get my refund money and where i can get justice.

vijay bishnoi
Ranchi 834006, Jharkhand
Email: / 03/04/2016 / 12:06 am

1 comment for “Complaint against Makemytrip regarding refund

  1. 14/04/2016 at 2:37 pm

    Dear Vijay,

    Greetings from MakeMyTrip!!

    We were looking into your concern but have found that a few important details are missing.

    Please provide us with the following details:
    – Booking ID or
    – Email address used at the time of booking
    We await your response to get the matter checked at our end.

    Assuring you best of our services.

    Team-MakeMyTrip Care

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