Complaint against Miracas for non-delivery

I have bought a product from a website by order id no. 070516 dated 6/1/2016 but it was not delievered to me for more than 50 days. On continuous follow up I was being informed that the product is stuck in customs and i have to wait till 45 days to get back my refund. On further request on 55th day company sent my product which is very late and i wanted my money back. Company is doing fraud with customers as they are not providing the product in committed time and not refund the amount also. Kindly help me.

Saurabh Agarwal
Ashok Nagar, Kanpur 208012, Uttar Pradesh
Email: / 01/03/2016 / 11:37 am

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