Complaint against Miracas regarding non-delivery, no refund

I have ordered one jacket through Miracas on 15/12/2015. Expected date of delivery was 29/12/2015 but I didn’t received my order. I called the Customer Care and they told me that I will get the same by Monday I.e 3/1/2016 . I waited for Monday and again called customer care. They said I will get the same by Thursday 6/1/2016 . Again I called customer care and raised my concern but they didn’t even answered me properly nd i didn’t get call back as promised by officer. They said I will get the same by Monday and then again Thursday. Today is Thursday nd they don’t have any answer of my query.

Today I called and asked for order cancellation but they didn’t even cancelled my order. My 2950 rs is stucked since last one month and I didn’t get proper answer or my product .they didn’t even cancelled my order. Kindly help and do the needful.

Ruchika Dhankar
Jodhpur 342003, Rajasthan
Email: / 13/01/2016 / 10:42 pm

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