Complaint against Myntra and Mobikwik

I placed an order to myntra and made the payment of Rs 3580 through mobikwik wallet. The order was not confirmed but the amount got debited on 16/03/2016. On 18/03/2016 myntra has initiated refund and was told that you will get your amount in 7-10 working days in my mobikwik wallet. It’s 7/04/2016 more than 10 working days I have not received the amount in my mobikwik wallet and the mobikwik wallet customer number they are not answering any calls I am trying to call since a week. Myntra says they have refunded and mobikwik says they haven’t received it yet. But I have not received the amount even after almost 20 days

Khyati Chaudhari
Seawoods west, Navi mumbai 400706, Maharashtra
Email: / 07/04/2016 / 8:13 am

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