Complaint against Nextra broadband for refund

I was using Nextra Broadband for that initially I deposited 1500rs refundable money. On 13 Nov 2015 I informed him to close the broadband and please provide the refundable amount but I didn’t get refundable amount. The maximum time of refunding the money is 30 day but still no clarity that whenever I will get my amount. I have called him so many times but always get same excuses like your money will be refunded in 48-72 hrs and you will get call from back end team within 48 hrs but get call nothing. Customer Id: 2035997.
Details is attached in attachment

Vikas Kumar Singh
Dwarka Sector 4, Delhi 110075
Email: / 03/02/2016 / 5:48 pm

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