This is regarding the poor service and subsequent harassment by Mxxxxj Sxxxxxxxa, Manager of Orient Packers and Movers.
He had come to our house and committed certain services aided with sugar-coated words. But when the actual movement was done, some of our valuables worth 5-6K were found missing from the packages, and our microwave door was completely damaged. We had also purchased insurance, so we expected the door to be replaced with that amount. Now after talking to them and sending them the pics, we got it fixed. But even after 6 weeks of the whole incident, he is neither reimbursing the insurance, nor picking our calls (or disconnecting them rudely).
Not sure whether I will be getting back my losses or not, still putting this up for the sake of others who might want to get their work done by Orient Packers and Movers in future. Be aware of them.
Would highly appreciate some resolution in this regard. Can produce the bills and the damaged goods photos if needed.
Kolkata – 700008, West Bengal
126.96.36.199 / 19/03/2016 / 10:04 am