Complaint against Paytm for non-delivery

I have order the two book on 9th Oct , 2014 from Paytm. My PayTM order number is 616625924. In PayTM system its show that Both books delivered to me. One on 15th Oct and other on 20th Oct. But in reality I have received only one book on 15th Oct. I have follow the same courier boy that provide me first book , they told that your second book not received by us so we have not delivered to you.
I have complain the my issue to customer care of Paytm but they said that we will do our best to resolve the issue every time when I will write the mail to them. Upto now I have raise three time complain to PAYTM but still they have not resolve the my issue.
Ticket number upto now that I have received from Paytm against my complain are as follow:
ticket – 103424213
ticket – 103526711
ticket – 103270731.
dear sir request you to resolve the my issue. It is not matter of money now but if I order costly thing than same thing will happen.

thanking you..

Mahesh Patel
A-504 Shree Rang Heights , Bhaijipura, raysan , gandhinagar-382007
Email: / 10/11/2014 / 2:46 pm

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