Complaint against Paytm for refund on cancelled tickets

I have not yet been refunded the cancelled ticket amounts for two tickets booked via: by using paytm wallet cash. the two tickets booked are with PNR number:  36434905-947527 and 36525037-953003 with Ticket Number (complaint Number) raised by paytm were #105356047 and #105356013 respectively to solve the issue.  but its been almost 2 months now and the said amounts are not refunded. Note that the total refundable amount is: 1215 (900+315). I tried my best being a good customer mailing everytime asking for assistance but all the replies were not just trying to manipulate and close the issue. An important thing to be noted is that paytm does not have any customer support telephone number (you may check their website, it say contact us and we will connect with you but that never happned)

Please let me know where can I forward the mail conversations that took place between us.

Sarvesh Parab
H. No.: 164 E/2 Daungui Colony,
Alto Duler Mapusa, Goa
Email: / 17/04/2015 / 6:03 pm

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