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Complaint against peopleonline regarding refund

We have placed a order of an orange hand bag for my wife on peopleonline.co.in on 10 November 2016. The bag’s colour when it came we see that it is different then ordered. Thus we have returned it.
Now peopleonline.co.in after receiving it successfully , not refunding its amount which is 1299/- Rs. I have sent various mails and call several times, again the result is Nil.
Everytime they said we will deposit the Amount in 2-3 days etc. Now there is already one month gone and still they are excusing.
My order details are :-
Order number 2522285
I have also sent them bank statement to show that amount is not reflected in my account still the result is same.
I am attaching here , mail i have sent and received from them.

ANKit Vyas
Jodhpur 342001, Rajasthan
Email: kxxxxxxxxxx0@gmail.com / 23/12/2016 / 5:16 pm

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