I had booked an obituary ad for a prayer meeting to be held on 08 Feb 2015. The ad was booked online on 06 Feb with release Myad for publication on 08 Feb in TOI, Delhi edition. I made the payment of Rs.7090 on 06 Feb. On 07 Feb, I received and email and a phone call from them stating that all documents had been received and my ad would be published on schedule.

The ad was not published. Consequently, a large number of relatives and friends could not pay their respects to a departed soul. Thereafter, I have made numerous calls and sent emails asking for refund and compensation. I have yet to receive any refund, much less any compensation.

Pankaj Gupta
876, Sector 16, Faridabad 121002, Haryana
Email: charudhi@gmail.com / 04/03/2015 / 1:59 pm

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