Complaint against Sanyog Electronics for false repairing charges

I have given my HP (compact 621) laptop for repairing in Sanyog electronics due to blank display problem on 15 June 2016(inward no.CHW926/1).They have repaired it and charged 2900 Rs.I have asked them what was problem they told me we have changed IC grafics. But it is not mentioned on receipt. They said that they can’t mentioned it. I have been assured that same problem will not come again. But again same problem occurs on 26 Oct. 2016. I went to Sanyog electronics but there service center closed due to diwali. So I have showed my laptop in other service center they told me that there is no IC grafics replaced. I called to Sanyog electronics they told me to show laptop to them. I have taken my laptop back and showed them but they told to keep it with them I am not ready i want to repair it in front of me. Also I have asked to give me problem which you have resolved and charged me 2900 Rs. They told me to speak with sxxxxxy axxxxxxxl who was then in China. I wrote email to him but no answer when I repeated for many times. He called me and told me that He will look after all matter and call me. I waited for 3 days but no calls received. Hence I called him and asked the problem for which I have charged 2900 Rs .But he told me that we can’t remembered so old problem. We can’t help u this is answer given by him. I thought they cheated me thats why not mentioned any problem on receipt.

Hemant Darokar
Ravet, Pune 412101, Maharashtra
Email: hxxxxxxxxxxr@rediffmail.com
8.37.230.77 / 21/11/2016 / 10:34 am

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