I have ordered o vibrating magnetic sauna belt on cash on delivery basis for Rs. 1390.00 by calling on mobile no. 0999018750 which was displayed on website www.saunabeltindia.com for placing the order.
Website says that the product includes the following:
-Vibrating Magnetic Sauna Belt
-free Dr. Slimming Tea
-Fix it pro scratch remover
When i received the courier only vibrating magnetic sauna belt was found in the box and that too was not found in the seal pack of the company rather it was found open in the courier box and the belt was found damaged as the battery box was broken. Furthermore no accessories were found in the box.
I immediately called the above mentioned no. and complained about the same. The concerned person asked me to send a mobile message to the same no about the complain in detail which I did. Since then I am continuously contacting on the same no. to know the progress of my complain but the concerned person firstly used to say that the complain would be taken up tomorrow/day after tomorrow and so on. Nut now no one is picking up the call. I also tried sending a mail to them on e-mail Id mentioned on the bill i.e. firstname.lastname@example.org but the same was invalid as the failure message came.
Today it has been 20 days since I have received the product and complained about it but neither any response have been received from the company nor the product has been replaced. I am hereby providing you with the billing details of the product.
Invoice Date – 11.07.2015
Ref No. – ABI281
Product Description – VMSB/0
Co. Address mentioned on Bill – J-Rajouri Garden, New Delhi
Kindly look into the matter and get my product replaced and provide with all its accessories.
Lowther Road, Allahabad
22.214.171.124 / 03/08/2015 / 12:44 am