Complaint against Shopclues for return and refund

I ordered Nikon D3400 DSLR Camera on Shoplues. My order ID 142942052 When it got delivered there was no camera body and battery there was only lens, camera charger, memory card, shoulder tag. In site they have clearly mention 10days easy return/replacement guarantee Shopclues should refund my money 28399rs. And when contacted customer service there are not responding. They are saying we have delivered everything Now I need my full amount, please help anyone.

Sudarshan Deshik
Srigandada Kaval, Bangalore 560091, Karnataka

1 comment

  1. Dear Sudarshan,
    Greeting from

    We would like to begin by apologizing for any inconvenience this may have caused to you.

    Please be apprised that our team is working on the issues raised and will be connecting with you within 48 hours for further proceedings.

    Request you to allow us time to resolve this at the earliest.

    Team ShopClues

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