Complaint against regarding fake offers

I had made an online transaction where in a purchase of a mobile phone along with  rayban classes was done on the 8 th of june on the website which was to be delivered by 5-6 days promised on the site. After the 14th of june when there was no arrival or information on the goods i started calling on the conumer helpline numbers which was unreachable all the time. Then i started mailing them requesting the status but only received system generated auto response. Last i sent my complaint on their website for delivering the goods or else going to the consumer court. They sent a mail from the  email id which does not work if i have to send mail to them. They responded by saying that if you win the deal you will receive the mobile as well as the sunglasses whose result you can see on the 25th of june or we will send the sunglasses only along with 25% of the credit points of the amount used for any other purchase from their site. Today the website is not at all available online. I have paid Rs.524/- for the gadgets for which i keyed in my card details. This is total fraud. I am skeptical about the bank details i have shared. I want them to deliver the mobile phone along with the sunglasses . They made a black lie for everyone to believe that we have won the Galaxy Note 3 Neo  along with the sunglasses for Rs.524/- and taken our bank information on their site. now they are cooking up a story that it was a draw to be taken from the lot. Now the website shows under construction when pulling the page. My humble request to you is ask them to deliver the mobile phone offer which they made a big call online and cheated everybody so that this can a lesson for everyone who makes false promises or give me my hard earned money back. I beg you to brink the culprits to book.

Priince Xavier
35 Velachery  Main Road Chennai -42, Tamil Nadu
Email: / 26/06/2015 / 2:17 pm

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