Complaint against regarding refund

I ordered Asus Zenfone Max ZC550KL mobile from for Rs 8999 on 29-02-2016 and paid via internet banking. They did not provide any dispatch details from the starting yet. They only provided order number as 202132. In spite of many emails, they did not provide dispatch details, they could not be contacted at their number either. They cancelled the order on 14-03-2016 and sent me an sms promising the money would get refunded to my account within 2-3 days but still today I have not got any refund yet. I have sent may emails but no response was received. I as a general citizen request your help please.

Ranajit Kishore Thakur
Agartala 799001, Tripura
Email: / 03/04/2016 / 7:39 pm

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