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Complaint against snapdeal for refund

I return an item on 14 th feb but not received my money yet. I am very disappointment from snapdeal. I am calling to snapdeal c care daily but not response from there. when i call c care he give me reference no but not any revert call from there. my refernce no 19902774, 20003307. On 20th feb he call me any he want to me bank statement then i was send bank statement same day but not any response from there. i am spent 400 Rs to call c care.i am very harrash from this.

Krishna kant gupta
Kharagpur 721301, West Bengal
Email: gxxxxxxxxx1@gmail.com
115.250.203.111 / 02/03/2016 / 8:45 am



66 comments

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    • Akash gunti on 06/01/2018 at 3:22 pm

    I have returned the air max shoe of 3980rs. On 19th december i dont get any refund service for ur side. I dont get a single a action taken for ur side.

    • Ankit Raj on 07/01/2018 at 5:57 am

    Sir my name is Ankit Raj I am pursuing a mobile phone from Snapdeal the mobile phone condition is not good it is broke from one side
    Mobile is very old whin I return this mobile there is no response from Snapdeal Snapdeal is cheated me please help me

    • Snapdeal on 08/01/2018 at 3:46 pm

    Dear Akash gunti,
    Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

    Regards,
    Team Snapdeal

    • Snapdeal on 08/01/2018 at 3:50 pm

    Dear Ankit Raj,

    Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

    Regards,
    Team Snapdeal

    • Snapdeal on 16/01/2018 at 3:53 pm

    Hi Akash gunti,

    Hope you are doing good.

    We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.

    Thanks,
    Team Snapdeal

    • Snapdeal on 16/01/2018 at 3:55 pm

    Hi Ankit Raj,

    Hope you are doing good.

    We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.

    Thanks,
    Team Snapdeal

    • Raju Devkar on 02/02/2018 at 9:42 am

    i bought egate i9 projector from snapdeal and it had clearly mentioned Easy Return Policy.
    But when I registered the return request, they are not accepting it and sending me mails that your product is not eligible for return.
    I tried to contact snapdeal but I am not able to talk to them.
    It proves that Snapdeal is a team of thugs who are betraying people.
    I will never buy any product from such freaking hell shopping site in the future..
    my return request id-45744117

    • Ashu on 16/02/2018 at 3:50 pm

    I returned the shoes which I bought and I want to refund my money. I did not receive my money back but the snapdeal app shows that the money was refunded. Then I upload my bank statement to snapdeal app, but there is no response.. I daily call the customer care..

    • Sageer Amad on 26/02/2018 at 11:30 am

    My order was cancelled but amount has not refunded by the Snapdeal.
    It has to go 12 days …

    • mahesh on 13/03/2018 at 5:42 pm

    How many times i mail to snapdeal…. U people sending fake orders ah…. Der is no rply frm snapdeal…. Useless shit…. Dnt get me irritated take ur order refund my money

    • Rakesh Biswas on 20/03/2018 at 2:35 pm

    Dear sir/Snapdeal.
    My order number is 21337203440,
    The time you given for refund my money into my account but 10 days already passed but still didn’t got my Money back & I was already send u my Bank statement but I didn’t got any feedback from your side. Bcuz I need this money anyhow in my account…
    So plz kindly give my money back..
    I m totally harassed bcoz of your poor services…

    • Advocate Munish on 20/04/2018 at 9:44 am

    Snapdeal is committing fraud on people. After my order’s return request they emailed me that they will not entertain my request. Then when i emailed them and they replied to contact me back within 24 hours but they did not. Even on 2nd complaint no contact has been done by snapdeal. Their customer care number is another fraud. It never reached customer care executives.

    • rahil parmar on 27/04/2018 at 7:05 pm

    I WANT TO RETURN MY SHOES but there is no response from your side
    every time i reset the schedule but no one come for pickup my parcel
    i already mention i use only one time this shoes and it broken from down side
    so how can i keep this shoes
    please take your shoes and give me my refund

    • Lalit on 26/05/2018 at 2:00 am

    snapdeal they send me a defective AC i have complaint for this several time no proper response i hate it
    and the technician they have send guy for the installation he dint install the ac properly..i dont like snapdeal anymore …

    • Raj saikia on 11/07/2018 at 11:58 am

    Hi
    I have received G Shock G579 watch with damages.
    So i requested for return in snapdeal.

    I have received only messages like they will come next 24hrs or next 48hrs.
    But still no one come to pickup the product.

    Thanks.

    • Rohit Chaudhary on 17/08/2018 at 8:26 am

    Mera item 12 august ko wapas le lia gya tha and cash on delivery option walo ka refund 2 hours me wapas milna hota hai… and its about5 days and my refund is not transferred.. i want my refund back… snapdeal is a theif and fraud company..

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