Complaint against Snapdeal regarding refund

I purchased a laptop from snapdeal on 13th April which i received with some hardware issue so i confirmed snapdeal to replace the product and as there was no further communication from snapdeal regarding replacement, i decided further to get the refund of the purchased product a amount of Rs 50990 but since they have recieved the product on 26th march, they are not initiating the refund stating, due to unavoidable reasons the refund is getting delayed.

I have all the email correspondence with them and all important details are as follows.

Kindly help me to get the refund at the earliest without any further delay.

Rakesh Jones
Baruipur 700144, West Bengal
Email: / 07/04/2016 / 1:40 pm

2 comments for “Complaint against Snapdeal regarding refund

  1. Snapdeal
    11/04/2016 at 1:05 pm

    Dear Rakesh,

    Thanks for reaching out to us. Kindly share your order id or complaint number with us at so that our team may assist with your concern.

    Team Snapdeal

  2. Snapdeal
    18/04/2016 at 2:03 pm

    Dear Rakesh,

    We have not recieved the requisite details on your concern. Kindly share your order id or complaint number with us on so that we may assist you further.

    Team Snapdeal

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