Complaint against for sending fake product

This is to make a complaint against online shopping portal STYLEZAADE.COM.
I had ordered a mobile phone of Samsung on 16 June 2016 with order ID OID200176, worth rupees 949 including shipping charge. When the product was delivered to me on 23 June 2016, I found the details of product written on the wrapper as it was ordered by me. But the product inside the packet contained the following:
1. A mobile phone (Manufacturer is Snexian instead of Samsung)
2. Battery (In a fully discharged position which could not be charged even after tireless efforts)
3. Headphone (Not functional)
4. Charger (with a wire of hardly 1 foot in length)
5. Micro SD Card of Samsung the quality of which is also not beyond doubt.

The product was dispatched by: RR Enterprises, Sector 63, Noida-201301, Noida, Delhi- 201301, India TIN No. 09565721671

The copy of shipment slip is attached herewith. Since the delivery of product is not as it was ordered, I request you to consider this complaint in order to return the requisite amount and take necessary action against such acts of fraud in future.

Ritesh Kumar
Mathura 281406, Uttar Pradesh
Email: / 23/06/2016 / 1:15 pm

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