Sales representative of tripgateway (a unit of Trekocity Holiday Consultant Pvt Ltd) telephoned me on 14/04/2016 and informed me about sales promotional scheme of the tripgateway (website: www.tripgateway.in). He assured me that I would receive free gift of Mobile phone HTC Desire with one year warranty, if I booked holiday package of Rs 8999/- on the same day before 3 PM because such gifts were for limited persons and for limited time only. Relying on his assurance, I applied for holiday package of tripgateway and paid Rs 8999/- in good faith.
After receiving payment successfully from me – customer id 219408102, the sales representative, Sri Rxxxi Txxxxxxxi, assured me that docket number of despatch of free gift of mobile would be sent to me through mail and mobile was being put for despatch by next day. I need not to be worried. He advised me to send complete postal address through email so that the gift can be delivered at proper address. Accordingly, in reply to email dated 15/04/2015 received from tripgateway, I emailed my address for sending the mobile.
But now the customer care is saying that you would not get any mobile also as promised there would be no meals and pickup and drop facility.
Please help us from these fraudsters and save our money.
Kidwai Nagar, kanpur 208011, Uttar Pradesh
188.8.131.52 / 18/04/2016 / 6:21 pm