Refund from MakeMyTrip.com:
Mr. Volodymyr, Ukraine, Kiev (Email: oliynikaa(at)voliacable.com) had unsuccessful air ticket booking transaction (FLTINT100095741816) with MakeMyTrip but his credit card was debited for the same. Mr. Volodymyr submitted his complaint with ICF on 20.05.2010. ICF took up the matter with MakeMyTrip and the Mr. Volodymyr got his refund credited to his account on 26-05-2010.
Mr. Volodymyr, Ukraine, Kiev - 26.05.2010
Replacement of Rock Jim exercise equipment – Rs.6,500/- : Mr. Prasannakumar of TC Palaya, KR Puram Bangalore purchased a “Rock Jim” exercise equipment through online from Telebuy on 21-0-2017. Customer did not receive warranty card and service centre details with the product. Customer faced issues with the product and lodged several complaint with the company but to no avail. He posted his complaint with ICF on 14-10-2017 and the matter was take up with the company. After follow-up and technicia…
Mr. Prasannakumar, KR Puram Bangalore
Short delivery by Allschoolstuff.com – Rs.390:
BINDU MENON, BARODA, Gujarat ordered some products from allschoolstuff.com on 29th Jan 2013 by paying Rs. 390. (order number : 737358). From the next day of the booking, the status shown on their website showing “ready for shipping” but the product was not delivered. When enquired she was asked to wait for 15 days. After 15 days the delivery was postponed. She posted her complaint with ICF on 07-03-2013 and finally got refund for the undeliv…
Allschoolstuff.com - 19.03.2013
Replacement by Micromax – Rs.9,000/- : Mr. Somanathan M of Tirunelveli, Tamilnadu purchased Micromax Canvas A120 on Sep-2014. He faced problems since December 2014 and submitted the device to the service centre many times. But the issues could not be resolved. He posted his complaint with ICF on 02-03-2015 and the matter was taken up with the company. After follow-ups, the customer got replacement device on or about 12-03-2015.
Somanathan M, Tirunelveli, Tamilnadu
Refund claim against Paramount Airways – Rs.5,954/-:
On 23-06-2009 Mr. Mathews Prabhakaran of Chennai (email@example.com) booked a ticket to Delhi from Chennai thro’ online in Paramount Airways. Paramount airways staff later informed Mr. Prabhakaran on 06.07.09 that the flight scheduled for 12.07.09 was cancelled and the full refund would be credited to his card account. Mr. Prabhakaran did not receive the refund till 26-12-2009. ICF pursued the claim with Paramount Airways and Mr. Prabhaka…
Paramount Airways - 16.01.2010
Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar of Mumbai, Maharashtra had placed an order for Whirlpool microwave oven on 18-10-2014 with Snapdeal. The product was received in a damaged condition which was reported to Snapdeal immediately. Snapdeal was not attending to the issue properly and were giving non-committal responses. Mrs. Poddar posted her complaint with ICF on 21-01-2015 and the matter was taken up with Snapdeal. After many follow-ups, the issue was resolved to the c…
Mrs. Sangita Poddar, Mumbai
Furniture not delivered by Housefull International – Rs.18,190/-:
Ms. Sudeshna Mukherjee of Hyderabad, Andhra Pradesh placed orders for bed, wardrobe, side table on 06-10-2012. However, until 25-02-2013 delivery was not made and she did not get any assistance from Houseful in resolving the issue. She posted her complaint with ICF on 25-02-2013 and the matter was taken up with Housefull. Finally, Ms. Mukherjee got her money back by 16-04-2013.
Housefull - 16.04.2013Hyderabad
Refund from sports365.in – Rs.151/-: Mr. Sujeesh Paul, of Karakunnam, Puthupadi P.O., Muvattupuzha, Kerala (sujeeshgeorgepaul[@]hotmail.com) placed an order for a Quechua RAINCUT ZIP JACKET JUNIOR on 13th June, 2014 with sports365.in. He received the product and found the price tag on it stating MRP (Inclusive of all Taxes) only Rs. 699 whereas he was charged total amount including taxes Rs. 849.15. He approached sports365 for refund of excess amount but did not get any positive response. He p…
Karakunnam, Puthupadi P.O., Muvattupuzha, Kerala
Refund from Paytm – Rs.400/-: Mr. Rahul Aggarwal of Punjab (Email: rahulaggarwal248[@]gmail.com) wanted to add 400rs paytm cash to his paytm wallet. The money got debited from his bank account but he did not receive the same in the Paytm account. He was told that the money will be refunded but refund was not done. He posted his complaint with ICF on 08-09-2014 and the matter was taken up with Paytm. Mr. Aggarwal finally got his money back by 11-09-2014.
Rahul Aggarwal, Punjab
Complaint regarding Shriram Transport debenture renewal:
Arnab Sengupta, Koramangala, Bangalore, Karnataka (Email: dream_arnab[at]yahoo.com) posted a complaint on 14-06-2013 against Shriram Transport’s representatives/agents with regard to renewing his mother’s debentures. Due to the irresponsible act and inefficiency of the agents there was a delay of two months in renewing the debentures. The complaint was taken up with Shriram Transport and was finally resolved on or about 20-06-2013.
Koramangala, Bangalore - 20.06.2013