Complaint against regarding non-delivery

I ordered a bike tyre on on 6th sep 2015 having order number TOW13661sep355998. Product name : Michelin sirac street tyre tube, size: 3.00,18. I already made the payment trough net banking but they didn’t dispatch the item till the date and time. I called them more than 20 times and every times they assured me delivery and told me to wait and they will update courier tracking number and details on the next day. I also requested them to cancel the order but they denied. I’ll be so greatfull to you if you kindly take issue and initiate some necessary step such that I can get my item ASAP or get my money back.

P.S-Egra, Dist- Purba Medinipur, West Bengal, EGRA 721429, West Bengal
Email: akpradhan63] / 29/09/2015 / 4:20 pm

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