I have placed an order for two numbers of Apollo Amazer 4 G tyres (175/70/r13) on tyreonwheels.com website and paid Rs 6800 through Axis Bank Net Payment on 14/10/2014 (Info:INB/121423971/PAYU.IN/), But despite the amount having been debited from my account , tyreonwheels.com did not send any confirmation or did not give me any Order number.

I have tried to contact them on the given phone number which only says:( all the customer care executives are busy we will contact you later), but they only send the mail link over sms for contact and despite mailing several times they did not bother to responde. The mail ID given for the customer care executive (customercare@tyreonwheels.com) appears to be incorrect as all the mails sent to the ID bounced back and permanent failure. It appears that tyreonwheels.com may provide service where they can provide service but for those places like West Bengal where they can not provide fitting service, they are irresponsible to the customers who only wants there product delivery and not the fitting service and playing with the customer’s money. I want my money to be refunded (Rs 6800) and let all the people of the other places than the places where they can provide fitting service, not to deal with them as there non response is tantamount to fraud and cheating.

Bibhas Sarkar
13/5, Edison Road, B-Zone, Durgapur-5, Burdwan, West Bengal
Email: mailtobibhas@rediffmail.com
Contact No. 9832701865 / 18/10/2014 / 10:18 pm

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