I have placed an order for two tyres (KOMET PLUS KR23TUBELESS TYRES), which costs me INR 5,186.0., on 18 October, 2014. I have paid full amount using my Credit Card. After I placed my Order (Order Number:TOW7099oct797024), I have recieved Order confirmation mail from TyreOnWheel.com, and I called one of their customer agent and confirmed that the order will reach me before 25 Octber, 2014. After that there is no news for the order. I have called the number they are given (08010019000), and found that the call is not answering.
Using the courier reference number (Professional Courier: DEL108720600), they are given, I have search for Order Status and found that the item is seized by Sales Tax, because of some reasons). Still now, I don’t get any call or response from TyreOnWheel.Com. The email id they are given was “email@example.com”, and i sent many mails to this id, but no response.
Please help me to find a solution, as I am unaware of what to do in this scenario. I have attached the screenshots also.
Sreerangam House, Kulakkad, Thiruvalla, Pathanamthitta District, Thiruvalla, Kerala
Contact No. 9947091211
126.96.36.199 / 30/10/2014 / 1:54 pm