Complaint against tyreonwheels regarding non-delivery

I made an order with on he date – 12th April 2016. The Order was for a tyre for my motorcycle which is currently in a stalling condition due to the old tyre.

Order ID – TOW15892Apr139968

This was supposed to be reaching me within 15 days(at max). But post 15 days of order confirmation, I was still seeing a ‘Processing’ status being displayed in the status of the order in the website’s Order Tracking page.

Hence, I tried to reach the customer care via mail as well as telephone number. But both the ways were fruitless. I finally got a number of possibly one of the owners of the company and contacted him. Got to know from him that the shipment will be out within 2 days for dispatch, so another 7 days from then.

Now it has been around 30 days and I am not having the order with me till now. Neither am I getting any response from the company guys. The order was a prepaid, and that troubles me out as I am having an amount of 12,000(approx) stuck with them now.

I have posted regarding the same in the social media pages of the company, but nothing seems to be working out.

Suman Parida
Bhubaneswar 751022, Odisha
Email: / 11/05/2016 / 3:18 pm

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