Sir, Wickedleak sold a defective mobile “wammy titan 4” and when I received that manufacturing defective mobile I called them and registered complain within a day. Soon they turned a deaf ear and till now it has been more than a month still they have neither refunded nor replaced my handset.

Where are their money back trust pay policy stating boldly that money back if found defective products received by the customers. Sir I want action against wickedleak company by selling manufacturing defective Mobile Phone to me. And they are not abiding to their Trust Pay Policy stating money back under defective products.

That sir I have ordered wammy titan 4 mobile through online for Rs 14990 from the website on 29 june and My order ID is 6823 in And they have 7 days moneyback gurantee and I Requested for refund process within a day after receiving a defective handset. Its display becoming black always and screen goes in faded colour. I called and emailed them and booked complain as it has defective issue and I am eligible for refund. Because their terms and conditions says 7 days refund or replacement guarantee in defective products sent by them under trust pay. But They showed their deaf ear by skipping me and not replying me. They themselves are not following their terms and conditions under Trust Pay. They cheated me and not refunded me nor they replaced the handset. They told me that I am not eligible for refund in their policy and lied that my handset has no issue. But sir I saw display problem and many more like touch issue and poor battery service. That sir I want refund and if possible I would rather prefer replacement or 90% refund to which I paid. My problem is still pending and not solved till now. Sir kindly sent them notice and take necessary action please. Sir I will always be thankful to you if you help in this matter and getting my money back or replacement.

sabir hussain
Old diaily market, Dimapur 797112, Nagaland
Email: / 17/08/2015 / 2:06 am

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