Complaint against Yatri 4 Travel for not providing promised services

I booked travel plan for Haridwar, Rishikesh, Moosorie, Corbett and Delhi from ‘Yatri 4 Travel’ from 13 Oct 17 to 20 Oct 17 based on their promised promotional offer for tour arrangement which promised accomodation in 3*/4* hotels including breakfast and dinner, welcome drinks, free mineral water in the hotels, one free jeep safari in Jim Corbett etc among some other facilities . I paid in full in advance as demanded by them. However, they provided only 2* hotels and none of the other facilities were provided. When I protested they promised full refund because of their inability to provide the promised services but now they are refusing refund.

Sudhansu Ghosh
Bagdogra, Siliguri 734424, West Bengal

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