I have recieved statement from Kotak credit card for dec-18 on my email in which outstanding was Rs-5820 but in reality my real transaction amount was rs-1930 only which I have paid but suddenly I got call from Kotak that pay rs-3890 balance when asked they told that you did EMI transaction in aug-18 on 12-08-18 Flipkart for rs-43713 which was cancelled on 13-08-18 and refund done by Flipkart and completed on 24-08-18 vide bank ref no-74332748229822803112200 and flipkart return ref no-10101310165286322106. And second transaction was for rs-36288 on 10-08-18 which was cancelled on same day and refund completed by Flipkart on 21-08-18 vide bank ref no-74332748223822264733433 flipkart refund id- 136633339 but bank has not cancelled EMI in card account and then in December I shocked as due to mismanagement from bank side I got this fraudulent statement so kindly guide me and please save me from this kind of fraud and any late fee and interest which arise in future as it is not consumers mistake.
KHUSHAL Vora
Thane 401105, Maharashtra
Email: vxxxxxxxxxxl@yahoo.com
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