Complaint regarding 4G hotspot dongle overpricing

I bought an airtel 4G hotspot dongel connection on 28th jan at airtel store in malakpet hyderabad. It was charged 2300 for it. Yesterday I got a message on my airtel mobile tat the connection is for 1799 only. To clarify I tried contacting the customer care.(18001030405) Thy keep the call on hold for a long time n keep transferring to different departments. 3rd time I tried speaking to them the executive just cut the call. Being an airtel customer for years this kind of treatment is very bad. They can atleast talk and register the complaint. But they don’t have a minimum courtesy of doing so. What’s the use of their aggressive advertising and marketing when thy don’t hav basic work ethics. Hopeless customer care!!

Amitha Devi
Hyderabad 500060, Telangana
Email: / 30/01/2016 / 12:24 pm

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