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Complaint regarding Airtel 349 unlimited pack

The Airtel offer for Rs.349 pack to get UNLIMITED calls and 1GB data per day for 28 days is not for all customers. When the AIRTEL retailer informed me for this pack i recharged my number 9xxxxxxxx9 for Rs.349 but i got 1GB for 1 month and not for each day. When i contacted customer care i was informed that i was eigible for Rs. 999 pack and not for Rs.349. This is based on my previous Internet usage. The complaint NO with AIRTEL is : 20404819895. The reply from airtel cusotmer care is my previous internet usage is 2.5Gb per month so i am eligibe only for 999 pack which provides 2.5 GB pack per day. The add in MY AIRTEL app states that GET FREE DATA & CALL for Rs.349 *T & C applies. How to get this T&C so that consumers wil be aware of that

Jeganath Alagarsamy
Old Perungalathur, Chennai 600063, Tamil Nadu
Email: jxxxxxxxxxxxxxxy@gmail.com

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