On 28th March 2015 I was watching youtube when I had a internet usage balace of around 1gb. I kept on watching suddenly I realized that my usage may get expired so I stopped you tube and checked my internet balance where I saw that 27Mb of data was was still remaining. On the other hand I saw that Rs48 of my main account balance was deducted for internet usage. Which is a charge for 12Mb. Where as I was holding an internet balance of 27Mb. I called customer care but they are refusing to refund my balance. This is the second time I am facing this kind of problem with airtel. I expect to get some kind of solution.

Laveti Jyotichandra
B-112 J. P. Colony, Jaipur 302023, Rajasthan
Email: jyotichandra86@gmail.com
Contact No. 7023768044 / 28/03/2015 / 7:38 pm

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