Complaint regarding Airtel DTH recharge scheme

I got the message from Airtel D2h regards the scheme 10+2 i.e. I have to recharge with 10 months of rental & i will get the validity of 12 months by recharging with Rs. 2410.00

Yesterday I have done online recharge of Rs. 2410.00 but today I come to know that I got validity of only 9.5 months as per my normal package.

And when I called @ customer care the executive & senior executive pass the massege that I have already got the benifit so now nothing can be done.

The screen shot of the due date also attached herewith. So, request you to resolve the complain & credit my validity in my account.

My airtel digital account number is 3008136176

Vijay Shah
Raipur, Ahmedabad 380001, Gujarat
Email: shahrikin16] / 19/09/2015 / 9:53 am

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