Complaint regarding Amazon returns

I have scheduled my return for 3 times but nobody came to collect product still. I was simply waiting for amozon guy to come to pick the return. 2 times they give false assurance that they will send on time but nobody came. This not the way to treat your customer. It’s not about money it’s about trouble we are facing, everytime we can’t available at home for there guy that’s why there is scheduled time so that we can give them product on there scheduled time .but it’s been 3 times my return has been scheduled but nobody came. and also they delivered my parcel to watchman without asking me even they didn’t call us that they are giving parcel to watchman.
Never the guy call before delivering a parcel. And when we complaint on customer care they are saying coz of festive season delivery boy might handover to security. Is the way they are taking care of product once my money is gone who is taking responsibility of that parcel. I don’t think so I will order again from amozon if this kind of hopeless service they are giving.

Govind Agrawal
Mumbai, Thane 400610, Maharashtra
Email: dxxxxxxxxxxxa@gmail.com
123.201.189.150 / 06/11/2016 / 2:53 am

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