Complaint regarding Amazon refund to wallet

I have ordered a memory card from amazon, but got fraud product. It’s a plastic piece which was coloured to look like memory card. I conmplaint to amazon for refund, they refund my money but as in Gift Card option not as cash in wallet.
To use that money amazon’s policy is like i have to spend more to use my previous balance which was refunded. After so many mails to them and their reverts, i tried to use gift card balance but that option is also of not use as its hidden or not working.
The amazon clearly saying we cannot refund your money as in amazon’s wallet, our policy is only into gift card.
Its disgusting that even getting cheated by amazon they are still having my money and i can’t able to use. Please help me, i want to make them learn a lesson.

Piyush Agrawal
Moradabad 244001, Uttar Pradesh
Email: mxxxxxxxxxx7@rediffmail.com



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