Complaint regarding Apple Iphone servicing

I have been a the victim of customer right violation. I purchased an Apple i phone 5c from Flipkart using Paytm which availed me the warranty of 1 year duration. But when I found out the discrepancy in the services as per commitment by Apple i.e if humidity is high or you touch your phone accidentally using wet hands, it stops working at all. When I approached the nearby service center they told me to buy a new phone, rather than providing me the logical solution . I was ready to pay the repairing cost but they just kept saying that you would need to buy the new product again..

So, if other mobile manufacturer are providing the repairing facility then why can’t Apple do the same. Being a citizen of India, I need to understand this situation.

Rohit Chamalwar
Baba Mohalla, Aya Nagar, Near Arjangarh, New Delhi 11047
Contact No. 9899115304 / 03/06/2015 / 1:20 am

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